FAQ

Q: Do you offer customization service?
A: Yes. We can produce basing on your drawings or samples.

Q: What should we do if we didn't find what we want on your website?
A: You can email us the descriptions and pictures of the hydraulic parts you need, so we will see whether we can make it.

Q: What's the MOQ?
A: That's up to the specific model. You can ask our seller for an inquiry.

Q: Can we buy 1 pc of each product for quality test?
A: Yes, we know that quality test is necessary and we are glad to provide 1pc for quality testing.

Q: What's your delivery time?
A: The samples in stock can be sent to you within 3-5days; and the product will be shipped within 25 days after an order confirmation.

Q: What about your warranty & after sales service?
A: We provide 12 months of "Three guarantees" service for product's quality. The guarantee time shall be calculated since the hydraulic accessories are shipped. At the same time, considering that the sealing performance of product is affected by the storage time, the finished products are allowed to be stored in our warehouse for at most 3 months. That is to say, the ultimate guarantee time shall be ended within 15 months since the product is marked with a nameplate (referring to the protocol is there is one).

Q: What's the min order quantity if I want to enjoy the OEM service with my brand name?
A: You can inquiry our sales person since different models have different MOQ requirements.

Q: How should I pay?
A: You can pay via T/T, WEST UNION or other negotiated payment methods.

Sichuan Changjiang Hydraulic Components Co., Ltd.

Tel.: +86-830-3589306
Fax: +86-830-3580131
Mobile: +86-18683083268
Email: sccjhc@hotmail.com
Skype: zaijianziluolanwh
QQ: 983941156